3PL Insights

Breaking new ground: Shadowfax launches operations in Navi Mumbai and North Bangalore

It’s been an eventful few days for Team Shadowfax and we have some exciting launches and big plans to show for it.

February 26, 2024

Fast delivery in the shortest possible time: The Central Rider Allocation project

As our order volumes grow across businesses, we are constantly looking for ways to ensure that our operations processes run smoothly and that our service quality stays top-notch.

August 10, 2016

February 26, 2024

All New Shadowfax seller portal Is Here

We updated the seller portal for our merchants in February of 2018. Merchants can now assign priority to their orders for speedy deliveries.

August 14, 2016

February 26, 2024

Shadowfax to launch 500+ strong female delivery fleet

Shadowfax, India’s largest express delivery platform, has become the first logistics player to launch its own fleet of female delivery partners.

January 24, 2017

February 26, 2024

Driving customer delight by making Shadowfax most desirable place to work for riders

Employee engagement and satisfaction are leading indicators for customer delight.

February 26, 2024

Shadowfax introduces customized doorstep quality checks for reverse logistics, promises 90% reduction in customer frauds

Shadowfax’s JITPICK provides reverse logistics services across 1200 pincodes with value added services like same day pickup, live order tracking and doorstep QC.

February 26, 2024

The Art of Managing Ground Fleet — Secrets revealed by Shadowfax

In a span of a little under 3 years, Shadowfax has sourced more than 45 thousand drivers on ground and with time we have learnt how to keep them happy and excited about the work.

January 23, 2018

February 26, 2024

How Shadowfax is making its partner restaurants profitable?

In the last few years India has seen a boom in online food delivery services. Food aggregators have ridden the wave of hyper-localization and given customers a wide choice of cuisines.

January 9, 2018

February 26, 2024

How we moved to open source alternative for Application Performance Management?

Application Performance Management (APM) is monitoring and management of performance and availability of software applications. The interpretation of APM can vary for different people and businesses.

December 26, 2017

February 26, 2024

Increased productivity through cross-utilization of riders

Shadowfax crowdsourced delivery platform significantly exceeds the industry retention rate with best-in-class retention of 95% month on month.

December 19, 2017

February 26, 2024

Using S3 pre-signed URLs to enhance image capture performance

With more than 20K eCommerce reverse pickups being handled by Shadowfax each day, there is no need to emphasize the very important step of quality check at the doorstep from the customer.

December 12, 2017

February 26, 2024

Inside View: Shadowfax rockstars talk about the company culture and what drives them to succeed

An organization’s success often depends on its ability to embrace work culture & diversity and Shadowfax’s unique democratic culture differentiates itself from any other employer.

December 5, 2017

February 26, 2024

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Shadowfax is India's Fastest Growing End-to-End Logistics provider that provides e-commerce, hyper-local, on-demand delivery solutions for businesses for seamless business operations and dynamic growth.

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1st floor, Appek Building, 93/A,4th B Cross Rd,
5th Block, Koramangala, Bengaluru, Karnataka - 560095

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