Learn more about us

India's most trusted delivery brand, at your service.

30 Lakhs
Verified Riders
1.5 Lakhs
Monthly transacting
delivery partners
15 Lakhs +
Orders Daily
2500+
Cities
15000+
Pincodes
Our vision
Enabling commerce by empowering lives for everyone, everywhere.
Our mission
Build the fastest and most reliable logistics network by empowering a million micro entrepreneurs through technology to deliver anything, anywhere.
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Learn more about us

Derived from the mythical creature of "Lord of the Rings", Shadowfax is named after the "Lord of all horses", who is an epitome of monumental speed & communication, much like our reliable & agile logistic offerings.
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Our journey so far

2015
  • Shadowfax started as a pure last-mile food delivery service
  • 10000+ orders/day were delivered in a year
2016
  • Launched slot delivery & 3-hour service to improve partner utilization
  • Introduced new categories: Grocery, Pharma & Meat
2017
  • Started e-commerce reverse logistics with same-day pickup
  • Acquired Nuvoex and became the leader in reverse logistics
2018
  • Started offering last-mile service to e-commerce players
  • Increased order density to enhance partner earnings
  • Superior delivery quality & cost leadership created a competitive advantage
2019
  • Pivoted to build an end-to-end supply chain via backward integration
  • Leading one-stop logistics solution provider for inter & intracity deliveries
2020
  • Shadowfax delivered vaccines and oxygen concentrators to customers’ doorsteps
  • Shadowfax announced covid care program for its delivery partners
2021
  • Built 1 million sq. ft of sortation capacity across more than 35 critical locations in India
  • Increased intercity deliveries from 5% to 70%
2022
  • Built a state-of-the-art & high-speed network
  • Rapid expansion to 1700+ delivery centers
2023
  • 30X growth in e-commerce revenue in the last 5 years
  • 2X growth in market share in the last year
  • The company's cost leadership makes it the player of choice for e-commerce & hyperlocal brands
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Our core values

Customer Centricity
Nurturing strong bonds & delivering an outstanding customer experience is the hallmark of our services. The customer is at the heart of our business ecosystem.
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Innovation
Never-ending chain of original ideas set to revolutionise the industrial landscape through robust logistic solutions.
innovation
Empathy
Our strongest tool in the business toolbox, empathy enables us to anticipate needs, fears, & pain points of others & put in genuine efforts to address them.
Empathy
Integrity
Powered by integrity and driven by strong morals, India's most trusted logistics brand values ethics over anything else.
Integrity
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The #1 choice of brands and jury

Award Logo
silver award for
Outstanding performance in the COVID Focussed Community Support
4th CSR Health Impact Awards,
2020 COVID Edition
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winner of
Innovation in
Transport Tech
10th Aegis Graham Bell
Awards, 2020
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winner of
Excellence in
Innovation
ET Now Stars of the Industry
Awards, 2019
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winner of
Disruptive Startup logistics
of the Year
9th Inflection Conference &
Awards, 2019
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winner of
Best Emerging
Service Partner
Excellence Super Star Award by Amazon, 2019
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winner of
Providing last mile
delivery services
Flipkart Last Mile Agency Award,
2019
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winner of
Dream Chasers for Driving Positive Change
Mahindra Transport Excellence Awards, 2019
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part of
Forbes 30
under 30
Forbes, 2019
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Our investors

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Trusted by

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Client

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Company Information

Shadowfax is India's Fastest Growing End-to-End Logistics provider that provides e-commerce, hyper-local, on-demand delivery solutions for businesses for seamless business operations and dynamic growth.

Office Address

1st floor, Appek Building, 93/A,4th B Cross Rd,
5th Block, Koramangala, Bengaluru, Karnataka - 560095