Learn more about us

India's most trusted delivery brand, at your service.

30 Lakhs
Verified Riders
1.5 Lakhs
Monthly transacting
delivery partners
15 Lakhs +
Orders Daily
Our vision
Enabling commerce by empowering lives for everyone, everywhere.
Our mission
Build the fastest and most reliable logistics network by empowering a million micro entrepreneurs through technology to deliver anything, anywhere.
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Learn more about us

Derived from the mythical creature of "Lord of the Rings", Shadowfax is named after the "Lord of all horses", who is an epitome of monumental speed & communication, much like our reliable & agile logistic offerings.
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Our journey so far

  • Shadowfax started as a pure last-mile food delivery service
  • 10000+ orders/day were delivered in a year
  • Launched slot delivery & 3-hour service to improve partner utilization
  • Introduced new categories: Grocery, Pharma & Meat
  • Started e-commerce reverse logistics with same-day pickup
  • Acquired Nuvoex and became the leader in reverse logistics
  • Started offering last-mile service to e-commerce players
  • Increased order density to enhance partner earnings
  • Superior delivery quality & cost leadership created a competitive advantage
  • Pivoted to build an end-to-end supply chain via backward integration
  • Leading one-stop logistics solution provider for inter & intracity deliveries
  • Shadowfax delivered vaccines and oxygen concentrators to customers’ doorsteps
  • Shadowfax announced covid care program for its delivery partners
  • Built 1 million sq. ft of sortation capacity across more than 35 critical locations in India
  • Increased intercity deliveries from 5% to 70%
  • Built a state-of-the-art & high-speed network
  • Rapid expansion to 1700+ delivery centers
  • 30X growth in e-commerce revenue in the last 5 years
  • 2X growth in market share in the last year
  • The company's cost leadership makes it the player of choice for e-commerce & hyperlocal brands
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Our core values

Customer Centricity
Nurturing strong bonds & delivering an outstanding customer experience is the hallmark of our services. The customer is at the heart of our business ecosystem.
Never-ending chain of original ideas set to revolutionise the industrial landscape through robust logistic solutions.
Our strongest tool in the business toolbox, empathy enables us to anticipate needs, fears, & pain points of others & put in genuine efforts to address them.
Powered by integrity and driven by strong morals, India's most trusted logistics brand values ethics over anything else.
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The #1 choice of brands and jury

Award Logo
Winner of
Best Third Party Logistics
India Retail, E-commerce & D2C Summit 2023
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Winner of
Best use of Technology in Contact Centre (Logistics)
2nd Annual CX Excellence Awards 2023
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Winner of
Operational Excellence Awards
ONDC's Elevate Awards 2023
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silver award for
Outstanding performance in the COVID Focussed Community Support
4th CSR Health Impact Awards,
2020 COVID Edition
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winner of
Innovation in
Transport Tech
10th Aegis Graham Bell
Awards, 2020
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winner of
Excellence in
ET Now Stars of the Industry
Awards, 2019
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winner of
Disruptive Startup logistics
of the Year
9th Inflection Conference &
Awards, 2019
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winner of
Best Emerging
Service Partner
Excellence Super Star Award by Amazon, 2019
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winner of
Providing last mile
delivery services
Flipkart Last Mile Agency Award,
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winner of
Dream Chasers for Driving Positive Change
Mahindra Transport Excellence Awards, 2019
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part of
Forbes 30
under 30
Forbes, 2019
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Our investors

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Company Information

Shadowfax is India's Fastest Growing End-to-End Logistics provider that provides e-commerce, hyper-local, on-demand delivery solutions for businesses for seamless business operations and dynamic growth.

Office Address

1st floor, Appek Building, 93/A,4th B Cross Rd,
5th Block, Koramangala, Bengaluru, Karnataka - 560095