• We are open for business and are taking all safety precautions and adhering to rules set-up by local and government authorities. Please expect a delay in our service on account of new lockdown regulations. In Maharashtra and Chhattisgarh non-essential products movement are currently suspended, deliveries may take a longer time than usual. To learn more CLICK HERE   
   •    We are open for business and are taking all safety precautions and adhering to rules set-up by local and government authorities. Please expect a delay in our service on account of new lockdown regulations. In Maharashtra and Chhattisgarh non-essential products movement are currently suspended, deliveries may take a longer time than usual. To learn more CLICK HERE 
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• Deliveries in coastal regions of Gujarat, Maharashtra, Goa, Karnataka, and Kerala may be delayed due to Cyclone Tauktae, as we are prioritising the safety of our delivery partners. We are grateful for your understanding and support at this time.   
   •    Deliveries in coastal regions of Gujarat, Maharashtra, Goa, Karnataka, and Kerala may be delayed due to Cyclone Tauktae, as we are prioritising the safety of our delivery partners. We are grateful for your understanding and support at this time. 
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Case Study

Enhancing Customer Delight with D2C Model

Know how Shadowfax was instrumental in achieving the end objective of expansion of a partner's nascent D2C business using the Rapid E2E service.

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RedSeer Shadowfax Delivery Delight Index

The Delivery Delight Index by Redseer and Shadowfax is a quarterly index built to measure customer satisfaction and covers 34 E-tail and hyperlocal companies across 4 platforms and 4 parameters.

Q2 FY 21 | December 2020

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Solutions for all
your logistics needs

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Express contactless hyperlocal delivery for food, pharma, & grocery, that delivers on-time, come rain or hail.
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Low-cost deliveries
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Real time tracking
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API integration
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Tech-enabled intra & intercity Ecommerce & FMCG deliveries with live-tracking & end-to-end process precision
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Marketplace & warehouse pick-ups
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Doorstep payments
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Tech-enabled security
E2E
Safety features & robust WMS for end-to-end supply chain management that takes care of everything - from packing to the last mile.
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First mile, last mile, & storage
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Specialised product handling
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Zero capex investment
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Complete logistics solutions that also facilitate pick-up/drop of critical documents, KYC, verification, training & other valuable services.
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Cross-utilisation
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Budget-friendly
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Safe handling
Now
Express contactless hyperlocal delivery for food, pharma, & grocery, that delivers on-time, come rain or hail.
tick
Low-cost deliveries
tick
Real time tracking
tick
API integration
E2E
Safety features & robust WMS for end-to-end supply chain management that takes care of everything - from packing to the last mile.
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First mile, last mile, & storage
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Specialised product handling
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Zero capex investment
500+
Cities
7000+
Pin codes
4000+
LCVs
150k+
Delivery Partner network
500k+
Orders per day

Delivering smart logistics solutions across industries

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Food
Speedy & low-cost deliveries, served hot with a smile!
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Pharma
Orders delivered under 90 minutes with real-time visibility.
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FMCG
Deliver exceptional customer experience with our all-inclusive logistics channels.
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Ecommerce
Best In segment logistics that spread smiles & boosts customer satisfaction.
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Auto
Expert end-to-end logistics enabling your auto brand to perform in top gear.
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BFSI & Telecom
Wide logistics coverage apt for your large-scale enterprise needs.
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Groceries
Lightning fast doorstep grocery deliveries at slashed down prices.
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Apparels
Zero hassle speedy deliveries that never go out of fashion.
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Customer Durables
Safe & guaranteed delivery of heavy & valuable durables at pocket-friendly rates.
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Freight Forwarding
Safe & reliable delivery of your shipments, from origin to destination.
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Savings with Shadowfax

Savings with Shadowfax

We are committed to delivering efficient solutions that save you time and money
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cost saving
Asset-light crowdsourced network for scale-driven cost savings
time and money saving
Efficient routing and rider allocation saving you time and money
cost per order
Optimal utilisation of our network reducing your cost/order delivery

Technology-driven logistics
delivering customer delight

On-time Delivery
Tech-enabled route optimisation across multiple cities and modes of transport saves time
and ensures a better
on-time rate
on time delivery
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97% + adherence to committed delivery timelines
High performance
Cross-category utilisation of delivery partners that makes handling surges a cake walk
delivery service provider
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95%+  shipments attempted within 72 hours
Customer satisfaction
Tie-ups with multiple tech enablers facilitates faster integration and initiation of business, delivering a delightful experience
customer satisfaction
message poptime management
Integration to initiation of  service within 72 hours
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Connecting communities

Using our platform and technology, we have made these commitments to play our part to help fight this crisis.
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Empowering 100,000+ lives with reliable employment opportunities
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Creating new opportunities for the unemployed
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Saving time and cost of small businesses
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Touching lives, empowering communities

Building a brighter, more secure & holistic future, much like our services.
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Providing livelihoods to 100,000+ delivery partners who work with us
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Supporting over 2500 small and medium businesses thrive with our logistics services
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Facilitating earning opportunity to a fleet of 4000+ commercial vehicles
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Over 15,000 kms of relief miles crossed to help  our communities in times of need
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Triggering growth for our clients

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Shadowfax has been one of our last mile delivery partners and have delivered our grocery and general merchandise products to our customers. The partnership has grown steadily in the last three years. We hope to grow the partnership further in the months and years ahead.
t n hari
T.N. Hari
HR Head, Big Basket
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Shadowfax is a strategic partner for us. The services have helped us to provide the best experience to our resellers. I highly recommend Shadowfax to businesses in need of logistics and supply chain services.
Vidit Aatrey
Vidit Aatrey
CEO, Meesho
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Shadowfax, by the virtue of their last mile rider network and tech, has helped to keep Hopscotch's RTOs in check. Shadowfax has also been a strong partner in reducing our delivery timelines with NDD and second day deliveries.
Harsha Karanth
Harsha Karanth
Director Operations, Hopscotch
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We have developed a great partnership with Shadowfax. We appreciate their help in expanding our reach and ensuring customer satisfaction. Shadowfax team is focused on providing quality services through innovation and technology.
Prabhkiran Singh
Prabhkiran Singh
Founder and CEO
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It has been a pleasure to partner with Shadowfax Technologies for our last mile logistics needs. Shadowfax is a tech-driven, best-in-class logistics provider who matches Zomato's zeal to deliver food to every corner of the country. They have been proactive and persistent in finding common ground to our mutual pursuit for growth. In all this, Shadowfax have demonstrated high integrity, transparency and commitment to high standards of service.
We look forward to our next phase of growth with Shadowfax. Good luck to their teams in their other pursuits.
Aadish Dhakad
Aadish Dhakad
AVP Logistics, Zomato
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Our Association with Shadowfax, although fairly new, is already very strong and based on 100% trust. Their performance has been excellent and ownership a hundred percent. They've been doing all the right things that a logistics partners should do in this age. We've already expanded their services in our second warehouse city and would soon be expanding with them in many more. A very committed and professional team. Thankyou for your good work!
gaurav arora
Gaurav Arora
Business and Strategy Head, Ferns N Petals
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The #1 choice of brands and jury

Winner of
Logistics Startup of
the Year
Startup Awards, 2021
winner of
Innovation in
Transport Tech
‍
10th Aegis Graham Bell
Awards, 2021
silver award for
Outstanding performance in the COVID Focussed Community Support
4th CSR Health Impact Awards,
2020 COVID Edition
winner of
Excellence in
Innovation
‍
ET Now Stars of the Industry
Awards, 2019
winner of
Disruptive Startup logistics
of the Year
‍
9th Inflection Conference &
Awards, 2019
winner of
Best Emerging
Service Partner
‍
Excellence Super Star Award by Amazon, 2019
winner of
Providing last mile
delivery services
‍
Flipkart Last Mile Agency Award,
2019
winner of
Dream Chasers for Driving Positive Change
‍
Mahindra Transport Excellence Awards, 2019
part of
Forbes 30
under 30
‍
Forbes, 2019
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Curated stories of growth

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Importance of A Supply Chain
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How Online Grocery Delivery Services Are Redefining Customer Behaviour
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Shadowfax’s Journey in Building a Strong Meat Supply Chain
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