• We are open for business and are taking all safety precautions and adhering to rules set-up by local and government authorities. Please expect a delay in our service on account of new lockdown regulations. In Maharashtra and Chhattisgarh non-essential products movement are currently suspended, deliveries may take a longer time than usual. To learn more CLICK HERE   
   •    We are open for business and are taking all safety precautions and adhering to rules set-up by local and government authorities. Please expect a delay in our service on account of new lockdown regulations. In Maharashtra and Chhattisgarh non-essential products movement are currently suspended, deliveries may take a longer time than usual. To learn more CLICK HERE 
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• Deliveries in coastal regions of Gujarat, Maharashtra, Goa, Karnataka, and Kerala may be delayed due to Cyclone Tauktae, as we are prioritising the safety of our delivery partners. We are grateful for your understanding and support at this time.   
   •    Deliveries in coastal regions of Gujarat, Maharashtra, Goa, Karnataka, and Kerala may be delayed due to Cyclone Tauktae, as we are prioritising the safety of our delivery partners. We are grateful for your understanding and support at this time. 
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Partnerships across 100+ leading delivery brands

Shadowfax in the News

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Blog
Leap Hackathon: Where Ideas Meet Innovation
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Blog
The Secret Sauce to the Success of D2C: Ace Investor Kunal Bahl talks about what makes for a D2C success storyRedefining Customer Behaviour
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Blog
The RedSeer Shadowfax Delivery Delight Index
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View All
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Hybrid Workplaces for The Win: Balancing Health, Safety and Performance
November 5, 2021
Shadowfax appoints Flipkart exec Nitesh Lohiya as chief product officer
November 16, 2021
Abhishek Bansal, CEO & Co-founder, Shadowfax, in a conversation with Forbes on building a comprehensive gig economy platform & innovative Super App.
November 9, 2021
Savings with Shadowfax

Real Work.
Good Money.

With Shadowfax SuperApp, riders can now access all companies and multiple opportunities through one delivery app.
Calculate My Savings
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cost saving
No need to individually onboard for each delivery company.
time and money saving
Get greater flexibility, convenience and better earnings
cost per order
Create personalized earning plans - stay in control of earnings
1M
Registered Users
100K
Daily Active Users
20M
Monthly deliveries
700
Cities
7000
Pincodes
d2c casestudy
Case Study

Enhancing Customer Delight with D2C Model

Know how Shadowfax was instrumental in achieving the end objective of expansion of a partner's nascent D2C business using the Rapid E2E service.

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RedSeer Shadowfax Delivery Delight Index

The Delivery Delight Index by Redseer and Shadowfax is a quarterly index built to measure customer satisfaction and covers E-tail and hyperlocal companies across 4 platforms and 4 parameters.

Q2 FY 21 | December 2020

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New age solutions for all  delivery needs

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On-demand hyperlocal delivery for food, grocery & pharma that delivers on-time, come rain or hail.
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Low-cost deliveries
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Real time tracking
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API integration
Connect
Tech-enabled Ecommerce intercity parcel deliveries with live-tracking & end-to-end process precision
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Seller & warehouse pick-ups
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Doorstep payments
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Tech-enabled security
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Complete solution to facilitate pick-up/drop of critical documents, KYC, verification, training & other valuable services.
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Cross-utilisation of resources
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Budget-friendly
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Safe handling
No items found.
Now
On-demand hyperlocal delivery for food, grocery & pharma that delivers on-time, come rain or hail.
tick
Low-cost deliveries
tick
Real time tracking
tick
API integration
Next
Complete solution to facilitate pick-up/drop of critical documents, KYC, verification, training & other valuable services.
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Cross-utilisation of resources
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Budget-friendly
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Safe handling

Delivering smart solutions across categories

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Food
Speedy & low-cost deliveries, served hot with a smile!
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Groceries
Lightning fast doorstep grocery deliveries at slashed down prices.
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Ecommerce
Best In segment logistics that spread smiles & boosts customer satisfaction.
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Apparels
Zero hassle speedy deliveries that never go out of fashion.
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Pharma
Orders delivered under 90 minutes with real-time visibility.
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Technology-first approach
delivering customer delight

On-time Delivery
Tech-enabled route optimisation across multiple cities and modes of transport saves time
and ensures a better
on-time rate
on time delivery
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97% + adherence to committed delivery timelines
High performance
Cross-category utilisation of delivery partners that makes handling surges a cake walk
delivery service provider
message popshipments attempted
95%+  shipments attempted within 72 hours
Customer satisfaction
Tie-ups with multiple tech enablers facilitates faster integration and initiation of business, delivering a delightful experience
customer satisfaction
message poptime management
Integration to initiation of  service within 72 hours
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empowering background

Connecting communities

Using our platform and technology, we have made these commitments to play our part to help fight this crisis.
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Empowering 100,000+ lives with reliable employment opportunities
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Creating new opportunities for the unemployed
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Saving time and cost of small businesses
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Touching lives, empowering communities

Building a brighter, more secure & holistic future, much like our services.
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Providing livelihoods to 100,000+ partners
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Supporting over 2500 small and medium businesses thrive with our delivery service
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Facilitating earning opportunity to a fleet of 5000+ commercial vehicles
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Over 100,000 kms of relief miles crossed to help  our communities in times of need
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Triggering growth for our clients

big basketmeeshohopscotchbewakoofZomato iconfernsnpetals
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Shadowfax has been one of our last mile delivery partners and have delivered our grocery and general merchandise products to our customers. The partnership has grown steadily in the last three years. We hope to grow the partnership further in the months and years ahead.
t n hari
T.N. Hari
HR Head, Big Basket
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Shadowfax is a strategic partner for us. The services have helped us to provide the best experience to our resellers. I highly recommend Shadowfax to businesses in need of logistics and supply chain services.
Vidit Aatrey
Vidit Aatrey
CEO, Meesho
Read Case Study
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Shadowfax, by the virtue of their last mile rider network and tech, has helped to keep Hopscotch's RTOs in check. Shadowfax has also been a strong partner in reducing our delivery timelines with NDD and second day deliveries.
Harsha Karanth
Harsha Karanth
Director Operations, Hopscotch
Read Case Study
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We have developed a great partnership with Shadowfax. We appreciate their help in expanding our reach and ensuring customer satisfaction. Shadowfax team is focused on providing quality services through innovation and technology.
Prabhkiran Singh
Prabhkiran Singh
Founder and CEO
Read Case Study
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It has been a pleasure to partner with Shadowfax Technologies for our last mile logistics needs. Shadowfax is a tech-driven, best-in-class logistics provider who matches Zomato's zeal to deliver food to every corner of the country. They have been proactive and persistent in finding common ground to our mutual pursuit for growth. In all this, Shadowfax have demonstrated high integrity, transparency and commitment to high standards of service.
We look forward to our next phase of growth with Shadowfax. Good luck to their teams in their other pursuits.
Aadish Dhakad
Aadish Dhakad
AVP Logistics, Zomato
Read Case Study
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Our Association with Shadowfax, although fairly new, is already very strong and based on 100% trust. Their performance has been excellent and ownership a hundred percent. They've been doing all the right things that a logistics partners should do in this age. We've already expanded their services in our second warehouse city and would soon be expanding with them in many more. A very committed and professional team. Thankyou for your good work!
gaurav arora
Gaurav Arora
Business and Strategy Head, Ferns N Petals
Read Case Study
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The #1 choice of brands and jury

Winner of
Logistics Startup of
the Year
Startup Awards, 2021
winner of
Innovation in
Transport Tech
‍
10th Aegis Graham Bell
Awards, 2021
silver award for
Outstanding performance in the COVID Focussed Community Support
4th CSR Health Impact Awards,
2020 COVID Edition
winner of
Excellence in
Innovation
‍
ET Now Stars of the Industry
Awards, 2019
winner of
Disruptive Startup logistics
of the Year
‍
9th Inflection Conference &
Awards, 2019
winner of
Best Emerging
Service Partner
‍
Excellence Super Star Award by Amazon, 2019
winner of
Providing last mile
delivery services
‍
Flipkart Last Mile Agency Award,
2019
winner of
Dream Chasers for Driving Positive Change
‍
Mahindra Transport Excellence Awards, 2019
part of
Forbes 30
under 30
‍
Forbes, 2019
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Our investors

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Curated stories of growth

View All
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Blog
Leap Hackathon: Where Ideas Meet Innovation
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Blog
The Secret Sauce to the Success of D2C: Ace Investor Kunal Bahl talks about what makes for a D2C success storyRedefining Customer Behaviour
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Blog
The RedSeer Shadowfax Delivery Delight Index
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View All
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Delivery Delight Index
Post-Delivery Customer Experience: 5 Strategies to Implement in Holiday Season
Consumers are increasingly moving their holiday shopping from in-store to online given the huge variety of products, better prices, and quick and easy replacement and refund policies. According to Deloitte’s annual holiday retail forecast, retail sales are likely to increase between 7% and 9% in 2021. In India alone, online retailers in India are expected to generate about $9.2 billion in sales during the 2021 festive holidays.
Team Shadowfax
November 23, 2021
June 29, 2021
Business & technology
Shadowfax takes a giant leap forward with a first-of-its-kind Super App!
In our continuous journey to enhance the quality and speed of our delivery services, we have created India's first-ever Super App: A never-before closed ecosystem of all services/products provided under one umbrella, making for a seamless and efficient experience.
Team Shadowfax
November 12, 2021
October 22, 2020
Tech & Innovation
Leap Hackathon: Where Ideas Meet Innovation
The Leap Hackathon powered by Shadowfax and FarEye sought to create a platform for problem solvers and innovators in the industry. The theme of innovate to create delivery delight was tackled by 470+ teams through challenging problem statements. The winners’ solutions balanced creativity, innovation, and implementation and wowed the jury and viewers alike.
Team Shadowfax
October 11, 2021
October 22, 2020

Shadowfax stories, delivered fresh

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