0%
Maintenance & fuel charge
10 to 15%
Delivery cost reduction
100%
KYC Verified and Skill Trained Fleet
01
Requirement Sharing
Client shares electric fleet requirement at a store or area level
02
EV Fleet Onboarding
Shadowfax plans EV vehicle alignment depending on requirements; skilled manpower to operate vehicle identified separately
03
Fleet Management
Local leader from Shadowfax manages EV fleet and performance on behalf of client; backfilling attrition in case off deficit
50%
Reduction in fraud returns
>95%
Same day picked for orders till 5PM
100%
Doorstep Refund
01
Pick-up assigned
Request pushed through API. Pickup rider assigned within 1 hr for orders till 5 PM & visits customer.
02
Quality check
Rider conducts app quality check with pictures & places product in transparent flyer.
03
Return
Pickup is verified at pickup hub by staff and dispatched to seller or warehouse via air / surface transportation.
2500+
Cities covered, 16000+ pincodes
98%
Adherence to timelines
Best In Class
Delivery % and speed
01
First Mile
Strict adherence to pick-up slots with reduced TAT, pilferage, & damage.
02
Linehaul Connection
Optimised connection time with cost-effective air/surface options.
03
Last Mile
100% app-driven fleet with complete visibility and real-time updates.
5PM
Customer order cut off as late as 5 PM; delivery same day for same city
97%
Successful same day & next day attempt %
20%
Pre-delivery cancellation reduction due to speed
01
First Mile
Express pickup designed against expected points of origin; hyperlocal point to point pickups done to manage exceptions
02
Linehaul Connection
High speed dedicated trucks to drop items to our last mile centers. Airport connections with late night & early morning flights for Next Day Delivery
03
Last Mile
Express last mile fleet to ensure attempts till 11 PM. Hyperlocal delivery done to manage exception flows & ensure high customer experience
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<0.01%
Shipment loss or damage rate
>99%
On Time Delivery
20,000+
Pincodes covered
01
First Mile
Picking shipments from client warehouse at provided slots; packaging and other safety processes incorporated as designed
02
Linehaul Connection
Air and secured surface connection organized enabled with digital locks, alarm systems, GPS tracking and trained manpower
03
Last Mile
Slotted delivery enabled depending on client requirement; digital PODs for closure - manual PODs also kept in case needed
Shadowfax is India's Fastest Growing End-to-End Logistics provider that provides e-commerce, hyper-local, on-demand delivery solutions for businesses for seamless business operations and dynamic growth.
1st floor, Appek Building, 93/A,4th B Cross Rd,
5th Block, Koramangala, Bengaluru, Karnataka - 560095
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