01
Requirement Sharing
Client shares electric fleet requirement at a store or area level
02
EV Fleet Onboarding
Shadowfax plans EV vehicle alignment depending on requirements; skilled manpower to operate vehicle identified separately
03
Fleet Management
Local leader from Shadowfax manages EV fleet and performance on behalf of client; backfilling attrition in case off deficit
01
Pick-up assigned
Request pushed through API. Pickup rider assigned within 1 hr for orders till 5 PM & visits customer.
02
Quality check
Rider conducts app quality check with pictures & places product in transparent flyer.
03
Return
Pickup is verified at pickup hub by staff and dispatched to seller or warehouse via air / surface transportation.
01
First Mile
Strict adherence to pick-up slots with reduced TAT, pilferage, & damage.
02
Linehaul Connection
Optimised connection time with cost-effective air/surface options.
03
Last Mile
100% app-driven fleet with complete visibility and real-time updates.
01
First Mile
Express pickup designed against expected points of origin; hyperlocal point to point pickups done to manage exceptions
02
Linehaul Connection
High speed dedicated trucks to drop items to our last mile centers. Airport connections with late night & early morning flights for Next Day Delivery
03
Last Mile
Express last mile fleet to ensure attempts till 11 PM. Hyperlocal delivery done to manage exception flows & ensure high customer experience
01
First Mile
Picking shipments from client warehouse at provided slots; packaging and other safety processes incorporated as designed
02
Linehaul Connection
Air and secured surface connection organized enabled with digital locks, alarm systems, GPS tracking and trained manpower
03
Last Mile
Slotted delivery enabled depending on client requirement; digital PODs for closure - manual PODs also kept in case needed
Pick up from 11 cities - Ahmedabad, Bangalore, Chandigarh, Chennai, Delhi, Hyderabad, Jaipur, Kolkata, Mumbai, Noida, Surat. Drop is provided in 23 cities - Ahmedabad, Amritsar, Bangalore, Bhopal, Bhubaneswar, Chandigarh, Chennai, Cochin, Coimbatore, Delhi, Hyderabad, Indore, Jaipur, Kolkata, Madurai, Mumbai, Nagpur, Patna, Pune, Raipur, Ranchi, Surat, Vijayawada. We can also pick up and drop in locations that are within 200 Kms from the above cities by arranging a dedicated vehicle. We are expanding our network quickly and will keep expanding the above lists.
The Order placement process consists of: • Pricing: We will inform the freight charges to you so you can make the payment • Payment Link: You will get an SMS/E-mail with the payment link where the payment will have to be made • Pickup Details- We will let you know the pickup details like the time and date of pickup • Tracking: You will also receive a tracking link using which you can track the shipment • Delivery: Once the shipment is delivered, you will be notified regarding the same
We are open from Mondays to Saturdays from 10 am to 7 pm. You can always drop a WhatsApp message/Email outside our working hours.
You can contact us at +91-9353325001. You can also contact us via WhatsApp or call us at +919353325001 Email us: economy.express@shadowfax.in
Shadowfax is India's Fastest Growing End-to-End Logistics provider that provides e-commerce, hyper-local, on-demand delivery solutions for businesses for seamless business operations and dynamic growth.
1st floor, Appek Building, 93/A,4th B Cross Rd,
5th Block, Koramangala, Bengaluru, Karnataka - 560095