End-to-end logistics solutions for high value electronics goods, harnessing the advantage of air delivery over surface delivery, with focus on accurate and safe delivery without putting cost-optimisation on the back burner.

Services used:
Now express 45
Now Slot Delivery

Impact

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Single source logistics reducing the need for multiple vendors
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Saving on warehouse space
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Zero hassles of maintaining a parallel supply system
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Flexibility in choosing the mode of transport depending on the value of goods
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End-to-end real-time tracking, assuring accurate & secure deliveries
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Tech-driven, simplified, seamless, and affordable logistics with complete audit compliance

Challenges

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The company heavily inclined only on air travel and reluctant to try other modes of transport. Higher costs involved in air transport
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Inherent risks associated with handling high-value and fragile shipments
  1. Delivery fleet - Maintaining and managing a group of deliveryexecutives for eachretail outlet and locality
  2. Inventory - Keep track of stock and update inventory in real time
  3. Promoters - They need to push retailers to accept orders
  4. Tech support
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Complete adherence to audit compliance rules & regulations

Approach

Shadowfax devised a 2 pronged approach to create an omnichannel last miledelivery
Model around local kiranas
Approach 1

Shadowfax gave the electronics company the flexibility to choose between air and surface movement, based on their needs & lanes.

Approach 2

End-to-end integrated services provided to the brands. Shadowfax picks up the shipments from the plant and brings it to Shandowfax distribution centres, from where it is forwarded across multiple channels including - exclusive outlets, mobile and electronics outlets, e-commerce warehouses, and other core distribution network.

The details

Our tech also enables labeling activities on the plant floor, the very first touch point of any shipment so each piece of shipment can be tracked from the first mile to the last mile. Shadowfax provides additional layer of box packaging with a tough protective layer of vinyl box covering called the blue box.

To make the model feasible, Shadowfax did the following:
  1. The company can track the end-to-end movement of the shipment on the client portal and real-time proof of delivery updates as per the audit compliance.

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