Blog-Good people, greater community, great place to work!

Greatplace To Work. Empowering Good People In The Community

We have been recognized as a Great Place to Work (GPTW) and we are ecstatic as this is a rare feat for a venture-funded high-growth company. Founded in 2015, by IIT Delhi alumni the delivery partner-based platform facilitates 1 Mn delivery per day. With 100k Daily active partners spanning across 600 cities of India, it has emerged as a category leader in outsourced last-mile delivery.

Today the company has grown by 4x and employs more than 5000 people- ensuring a delightful last-mile delivery experience for leading consumer platforms across the country. Not only this, but Shadowfax is also one of the highest-rated venture-funded organizations on Glassdoor. As of Jan 2022, Shadowfax was rated at 4.5/5 on Glassdoor consistently for more than 12 months.

Let’s dig into capabilities that makes Shadowfax unique and a great place to work

Focus on People

& Culture at Shadowfax

Shadowfax is essentially a human-cloud company with capabilities in crowdsourcing. Hiring highly skilled and motivated talent is paramount to us for building a thriving culture. As a part of our people strategy, we hire talent from leading colleges, including, and not limited to IITs, ISB, DU, NMIMS, NITIE and others. Our team comprises industry veterans who have scaled organizations such as FK, Myntra, Oyo and Ola. In addition, over the years we have attracted management consultants from leading firms such as BCG, Bain and ATK. But delivering delightful experiences is not limited to hiring quality talent. It also requires building a sustainable business trust in people and creating a conducive work environment. The policies and the fundamentals of the entire organization are designed to have atop-down impact.

We strongly believe in creating a happy work environment for people. Happiness is contagious, and only a happy employee delivers a happy customer experience. People spend the majority of their lives at work, and the benefits and opportunities that come along with them can make all the difference in how someone goes from subsisting to flourishing.

Abhishek Bansal

- Co-founder & CEO

Empathy and Integrity

Empathy towards customers and delivery partners drive the ultimate pillars for success. Customer centricity is core to Shadowfax’s growth differentiation and a pivotal right to win in the last mile industry. Teams always love to work when decision-making and progress are not built by personal preference or bureaucratic systems.

It’s a flat hierarchy, and founders are highly approachable for brainstorming and working together with leaders. The intense comradery between the founding team also help new leaders quickly merge into company culture and the new way of thinking.

A culture of high performance, fast-paced innovation, where everyone's ideas are appreciated and collaboratively debated, requires considerable patience, openness, and vulnerability. Especially with the easily accessible leadership advice and a passionate team with the same goal, has enabled us as a team to provide outstanding results for our customers

Tanushree Ray

- Head of HR