Yes absolutely! We are open for business and have started our logistics operations in full swing in compliance to the state and government guidelines.
Our aim is to delight our customers with on-time deliveries and our deliveries have now started in full swing in line with government guidelines. We along with our delivery partners network are working towards making deliveries happen at the earliest possible; however some delays can be expected as we take added precautionary measures and maintain compliance to rules and restrictions laid down by state and government, a definite answer on exact timelines or delay at this point is not possible. We appreciate your understanding and consideration as we try to deliver your shipment to you at the earliest.
We have put all the safety protocols in place to ensure your safety as well as the safety of our delivery partners. Our team is personally ensuring safety protocols like social distancing, thermal scanning while entering the premises, sanitisation before and after handling packages and repeating it for every new package. The safety of our people is of prime importance to us and thus our Delivery partners are always prepared with Masks and sanitisers. Facilitation of contactless deliveries and UPI payments is made available to maintain the safety of our partners as well as the customers.
Once your order is dispatched, you will be assigned an AWB number. You can use the same to track your order. Please visit our website www.shadowfax.in to track your order
You can opt for contactless delivery from the tracking link where you can choose who to leave the shipment with, you can opt for a contactless delivery shipment while you make a payment while placing your order online.
Safety of employees, delivery partners and customers is our top prerogative. We are closely monitoring the impact of COVID-19. Here are a few measures that we are taking :
- Our team is personally ensuring safety protocols across locations like social distancing, thermal scanning sanitising.
- Our delivery partners are always prepared with Masks and sanitisers and are being trained on the COVID safety measure and conduct.
- We have also made contactless deliveries and UPI payments available to maintain the safety of our partners as well the customers.
Shadowfax is India's Fastest Growing End-to-End Logistics provider that provides e-commerce, hyper-local, on-demand delivery solutions for businesses for seamless business operations and dynamic growth.
1st floor, Appek Building, 93/A,4th B Cross Rd,
5th Block, Koramangala, Bengaluru, Karnataka - 560095