Daily groceries delivered with a smile

The Evolution
The grocery retail sector is undergoing major transformations, owing to rapidly changing consumer behavior, ever-expanding choice of food items and regulatory controls. Consumers need a diverse range of products, delivered in lightning-fast fashion. Reversing the current chaotic state of grocery retail requires a powerful, end-to-end logistics ally with a winning last mile performance. Enter Shadowfax.

Shadowfax Impact

Easing logistics for you

01
Challenges in manpower reliability
Live dashboard to track current orders, SLA breaches, ETA to delivery, delays and inventory dependencies with the rider
02
Demand not evenly distributed throughout the day
Efficiently catering to ups & downs in demand through effective delivery partner resource management such as Loyalty points for grooming and on-time deliveries
03
Need for strict time-bound slotted deliveries
Creating a totally new flow of operations with delivery as per desired slot time with Slotted and 90 min Express

We guarantee

01

Live tracking

The benefits of an order management system are significant. Centralized order management offers greater efficiency in managing orders across the extended enterprise.

02

Real time Status updates

The benefits of an order management system are significant. Centralized order management offers greater efficiency in managing orders across the extended enterprise.

03

Customer feedback

The benefits of an order management system are significant. Centralized order management offers greater efficiency in managing orders across the extended enterprise.

Case Studies
How we identified & addressed critical gaps in food deliveries
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Recommended Services

Now Express 45

Low-cost & convenient deliveries, done under 45 minutes, apt for food, pharma, & groceries orders.

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Realtime serviceability check
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Cross-category utilisation
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Dedicated fleet capability
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Now Slot

Our reliable store pick-up model is designed to work with both dark and live stores. We manage both slotted and express deliveries, doorstep returns as well as fluctuations in your consumer's demands. Optimized for outsourced manpower models, such as pharma & postman services, where speed & accuracy are paramount.

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Desired slot-time delivery
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Real-time reconciliation & customer refund
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Resource deployment for maximum efficacy
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Retail

Reliable express logistics for Quick Service Restaurants/Retail chains that demand a dedicated on-time delivery fleet to boost customer experience.

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Delivery partner allocation
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Order delivery validation
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State-of-the-art tracking
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