In 2025, Shadowfax Technologies, a leading logistics service provider in India, proudly received the prestigious Great Place to Work Certification, marking another milestone in its journey to foster an exceptional workplace. This accolade, awarded by the global authority on workplace culture, underscores Shadowfax’s commitment to creating an environment where employees thrive, innovate, and feel valued. Building on its previous recognition in 2022, the 2025 certification highlights the company’s sustained efforts to nurture a sustainable, inclusive, and high-performance culture. Let’s explore what makes Shadowfax a standout employer, diving into its core values, vibrant culture, and the stories of its employees who bring these principles to life.

A Legacy of Excellence

Founded in 2015, Shadowfax has transformed last-mile logistics in India, leveraging machine learning and tech-driven AI to deliver seamless experiences for businesses and customers across 70+ cities. The company’s innovative approach extends beyond its services to its workplace, where it prioritizes employee satisfaction as much as client delight. The Great Place to Work Certification, earned through a rigorous assessment including anonymous employee surveys, validates Shadowfax’s people-first philosophy. As Abhishek Bansal, Co-founder & CEO, noted during the 2022 recognition, “Our focus was to build a sustainable business with a conducive work environment that fosters innovation, diverse & inclusive work culture, and a flat hierarchy that promotes intense camaraderie amongst all the employees.” This vision continues to drive Shadowfax’s success in 2025.

Core Company Values of Shadowfax

Shadowfax’s workplace is built on a foundation of values that guide its operations and shape its culture. These values are not just words on a wall but lived experiences that resonate with every employee:

1. Customer Centricity: The customer is at the heart of everything we do. We are committed to nurturing strong bonds and delivering outstanding experiences across every touchpoint. Every employee aligns their efforts with the shared mission of creating delightful, meaningful engagements that drive lasting impact.
2. Innovation: Thrives on bold ideas and creative problem-solving. With a relentless spirit of innovation, we empower our people to challenge boundaries, pioneer original solutions, and redefine the logistics landscape with robust and refined services.
3. Empathy: Empathy is the foundation of our culture. By deeply understanding the needs, fears, and challenges of our customers, partners, and teammates, we put genuine effort into addressing concerns and building meaningful, human-centered solutions.
4. Integrity: Guided by strong morals, transparency, and accountability, we uphold the highest ethical standards — earning the trust of our employees, clients, and partners, and reinforcing our position as India’s most trusted logistics brand.

These values create a framework where employees feel empowered to take ownership, experiment fearlessly, and grow both personally and professionally.

A Vibrant Company Culture Where People Thrive

Shadowfax’s culture is a dynamic blend of energy, openness, and opportunity. Described as “democratic” and “high-tempo,” it stands out for its ability to balance innovation with fellowship. Here’s what defines Shadowfax’s workplace culture:

• Open-Door Policy: Employees at all levels are encouraged to speak their minds, ask questions, and engage directly with leadership. This transparency fosters trust and ensures every voice matters.
• Diverse and Inclusive Environment: With a workforce representing varied backgrounds, Shadowfax creates a space where differences are celebrated, and inclusivity is woven into daily interactions.
• Career Growth Opportunities: Whether it’s a fresher leading client meetings or a seasoned professional tackling new challenges, Shadowfax provides unparalleled exposure and responsibility. As noted in employee reviews, the company is “highly rated for skill development.” 
• Work-Life Balance: Employees appreciate the company’s efforts to promote a “genuinely kind culture” with flexibility, such as hybrid work options and a focus on well-being.
• Celebration of Success: From town halls to team events, Shadowfax ensures achievements-big and small—are recognized, fostering a sense of pride and belonging.

This culture has benefits. According to Great Place to Work insights, certified companies see higher retention rates and attract top talent, with 84% of employees planning to stay long-term compared to 61% at non-certified firms. Shadowfax’s 2025 certification reinforces its position as an employer of choice in India’s competitive logistics sector.

Why the Great Place to Work Certification Matters

The Great Place to Work Certification is more than an award—it’s a testament to Shadowfax’s dedication to its employees. The certification process, which includes the Trust Index™ survey, evaluates workplace culture through employee feedback on trust, leadership, and engagement. Shadowfax’s 2025 recognition highlights its ability to meet these global standards, joining the ranks of companies like Hilton, which saw improved recruitment and retention after earning similar accolades.

This certification also has strategic benefits:

• Talent Attraction: Two-thirds of job seekers are more likely to apply to certified companies, giving Shadowfax an edge in recruiting top talent.
• Employee Retention: A positive culture boosts morale and loyalty, reducing turnover and fostering long-term commitment.
• Brand Elevation: Recognition on prestigious lists enhances Shadowfax’s reputation and reinforces its leadership in the logistics industry.

Mohan Sitharam, CHRO, said - At Shadowfax, we believe that building a high-performing organization begins with creating an environment where people feel valued, empowered, and inspired. Winning the Great Place to Work certification is a proud moment for all of us and a reflection of the strong culture we’ve built together.

This milestone reinforces our commitment to putting people at the heart of everything we do — driving growth, innovation, and excellence through a workplace that truly cares. Proud of what we’ve achieved, and even more excited for what lies ahead!

Nagendra Kumar, Director of Talent Acquisition, emphasizes this commitment, noting on LinkedIn that Shadowfax is a place where employees can "take their career to the next level" through dynamic opportunities and a supportive culture. This ethos continues to drive Shadowfax’s success in 2025.

Employee Stories The Soul of Shadowfax

The true essence of Shadowfax’s workplace lies in the stories of its employees, who embody the company’s values and culture. Below are stories that highlight the diverse experiences and contributions of Shadowfax’s team:

Story 1: Cultural Growth

Shadowfax has been more than just a workplace — it’s a journey of friendships, innovation, and shared success. Watching the culture grow stronger over the years has been truly rewarding.

— Ashish Kumar Singh, Founding Team Member, Shadowfax

Story 2: A Real Impact

"Joining Shadowfax straight out of college, I found an environment that values ownership and continuous learning. It’s a place where people are trusted to make a real impact."

— Akash Bansal, Founding Team Member, Shadowfax

Story 3: The Spirit of Resilience

"Being part of Shadowfax from day one has been an incredible ride. The spirit of resilience and innovation here has shaped not just the company, but also my personal and professional journey."

— Ankit Choudhary, Founding Team Member, Shadowfax

Looking Ahead Building on Success

The 2025 Great Place to Work Certification is not the end but a stepping stone for Shadowfax. The company is committed to using employee feedback to strengthen its culture, address areas for improvement, and maintain its position as an industry leader. Initiatives like virtual office tours, culture-focused videos, and continuous engagement through newsletters and social media will keep the momentum alive, as recommended by Great Place to Work best practices.

Shadowfax’s journey is a reminder that great workplaces are built intentionally. By staying true to its values of innovation, inclusivity, collaboration, integrity, and customer-centricity, Shadowfax creates an environment where employees feel proud, engaged, and motivated to drive the company forward.

Join the Shadowfax Family

Shadowfax’s 2025 Great Place to Work Certification is a celebration of its people, culture, and vision. For those seeking a workplace that values creativity, diversity, and growth, Shadowfax offers an opportunity to be part of a dynamic team shaping the future of logistics in India. Visit Shadowfax Careers to explore open roles and join a company where your contributions truly matter.