Order Management and Delivery Tracking

Shadowfax has launched a new Seller Portal, designed to enhance the delivery experience with precise tracking, easy issue resolution, and seamless system integration. This innovative portal offers a user-friendly interface that ensures a faster and more transparent delivery process.

Shadowfax Rider Tracking

One of the standout features of the new Seller Portal is real-time rider tracking. Sellers can now monitor their delivery agents with accurate ETA updates for both pickups and deliveries. This feature enhances efficiency and ensures customers receive their orders on time, every time.

• Easy Issue Raising Option: No more waiting on customer service calls! The Seller Portal allows sellers to raise issues instantly, reducing response times to under a minute. This streamlined process ensures quick resolutions and minimizes delivery disruptions.

• 100% Transparency: With the new Shadowfax Seller Portal, sellers get complete visibility over order charges and distance covered. All delivery-related issues can be resolved in real-time, ensuring a smooth and hassle-free experience.

Improved UI for an Enhanced User Experience

Designed with intensive user research, the improved UI ensures that all critical information is available on a single page. This eliminates the need for multiple clicks and improves order placement speed. Our tests show that the order placement time is now under 30 seconds!

Streamlined API Integration

The deep-rooted system integration allows sellers to sync their platforms with Shadowfax, eliminating the manual effort of order placement. This automation leads to faster processing, reduced errors, and increased efficiency.

With the new Shadowfax Seller Portal, businesses can now experience a seamless, efficient, and transparent delivery process like never before!

We updated the seller portal for our merchants in February 2018. Merchants can now assign priority to their orders for speedy deliveries.