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Last Updated: 09 May 2025 06:00 AM

As we continue operations across all impacted regions, our top priority remains the safety of our delivery partners and the security of your orders and shipments.

We're actively tracking developments on the ground and making necessary adjustments to minimize disruptions wherever possible.

Disruptions You May Expect:

  • Temporary service suspensions in severely affected areas to ensure the safety of our delivery partners and other team members.

  • Delays in pickups and deliveries due to local restrictions and on-ground challenges.

  • Rerouting of shipments may impact standard delivery timelines.

We know how critical timely deliveries are for your business. Our teams are actively working on backup routes and solutions to keep your orders and shipments moving while staying fully compliant with safety protocols. We appreciate your patience and understanding as we navigate these conditions together.

Areas Currently Affected:

We're maintaining a regularly updated list of impacted PIN codes to keep you informed. Majorly affected areas:

  • Jammu & Kashmir Areas: Jammu, Rajouri, Baramulla, Doda, Udhampur, and Pulwama
  • Himachal Pradesh: Chamba District
  • Gujarat Areas: Kachchh
  • Rajasthan Areas: Jaisalmer, Jodhpur, Bikaner and Ganganagar

For more details, please check the list of PIN codes affected.

Please Note: You can check the latest status of your orders and shipments on our tracking page. If you need any further assistance, please reach out to our customer support team, or you can get in touch with us by visiting our website.

Thank you for trusting Shadowfax during this crucial time!

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