Smooth integration of delivery service with local kirana stores through partnership with Shiprocket (automated shipping software).
Build cogent solutions that cater to these cases:
- Online ordering possible when stock is available in outlet.
- Delivery partner availability in the nearby area.
- Delivery partner's readiness to manage two kind of deliveries - Slotted delivery where TAT may range from 2-6 hours
- Express deliveries where TAT is within 1 hour.
The first approach was worked out with seamless tech integrations where online orders were received by a store based on stock availability and a customer could only place an order from that particular store. This created a win-win situation for the retailer & the customer. The retailer didn't have to reject an order based on unavailability and customer would always be assured of product being available.